Cancellation and Return Policy
We team Hurprise, strive to provide the best possible experience while you shop with us online. While there is no option to return orders as the gifts are customized according to your specific needs, however, if at all you are not satisfied with your purchase, complete assistance would be given to you regarding the same.
In order to get your order delivered to you soon, we print the orders same day. As long as your order has not been processed, we can cancel it and refund your amount. Please get in touch with our team Hurprise to cancel your order. However, the cancellation of orders will be done only if they are respected to below listed terms and conditions:
You can cancel your orders within two hours of booking the same order. You are requested to immediately email at firstname.lastname@example.org or call at +91-8743082610 along with your order number for any cancellations to be made.
Your orders can also be cancelled if Hurprise team finds your payments have not been received. Check below for further details:
Non receipt of Payment- In case the payment for the order is not made hurprise will automatically cancel the order. An email notification is sent to you when we cancel the order.